They could also careless that we have been to various amstar resorts twice a year for the past four years.We go to AMStar resorts twice a year for the past 4 years and this will be our last. Now $262 (Was $ 6 7 8 ) on Tripadvisor: Dreams Playa Mujeres Golf & Spa Resort, Playa Mujeres. The resort has 502 family-friendly suites, a private Book your family's next trip today! We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. There weren't enough bikes for everyone, so Ricardo went to the resort next door to get more, so nobody would miss out. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92272804', '');}, 'log_autolink_impression');Isla Mujeres. No offer of anything for this crazy situation, and i brought people who were interested in joining and they will never go to a property owned by AM resorts ever again because of the way this was handled. Other family-friendly fun includes shallow pools for kids, plus quiet pools and infinity pools for adults— all with complimentary poolside * We thought the food was great (in spite of the mixed reviews we'd read)- Gaucho and Fusion were our favorite restaurants, but we really didn't have a bad meal. We were in mid week of our vacation celebrating my daughters birthday , then everything went sour. We were staying at ERC, and were sitting on the beach at the far end of the property, close to the Now Saphire. I especially appreciated that the resort is in a gated community. I don't want to let this stop me from going back to Mexico -- have been there 17 times now, it is my happy place. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. We will be finding a new resort and adults only moving forward. Also I believe there was a shooting at Secrets a while back, maybe last year. Absolute disorganization...Also preferred club not worth the money, no chairs, no cabanas, no reservations to restaurants ... anyone has access to lazy river so that is not a preferred club thing either. Both Jamaica and Mexico are currently at a Level 2 travel advisory. No detail is missed and the service is out of this world. Guests and operations were not affected.The safety of our guests is always our top priority. Logistics Team They have a talented and efficient team of devoted group event planners who can all the logistic details of your event. And it isn’t being covered in the thread as stated...is an addendum to a generic thread where people started commenting, I hope this thread remains since ti actually has shooting as the title. Joshua C, Social Media Coordinator & eConcierge at Dreams Playa Mujeres Golf & Spa Resort, responded to this review. They start taking reservations at 4:30, but if you get there at 4:30 you may be too late. We were right near a shooting on the beach, the first part of March. Dreams Playa Mujeres Golf & Spa Resort is set along a private stretch of beach only minutes away from downtown Cancun, but a world away in a serene gated community. Thanks, Dreams, for a great vacation! We typically arrived at 6:15-6:30 and never once had to wait for a table. Yes it is on the mainland but a part of the municipality of (ta && ta.queueForLoad ? Suites at Dreams Playa Mujeres are non-smoking and graciously appointed with a private terrace or balcony, daily refreshed mini-bar, rain shower, a Dreams Box for private 24-hour room service delivery and other enchanted amenities. Just so everyone is clear on where this happened. Does anybody know of any violent incidents further down towards Beloved? I’ve been to both countries countless times & have only felt uneasy (on several occasions) in Jamaica, never in Mexico. Dear mbinx,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Kids running free everywhere. We were excited to go to a DJ on the beach one night, looking forward to an evening of dancing, but we arrived to find about 10 kids, a few parents, and us (in spite of it being spring break season).That con was far outweighed by the positives of this resort- we ate well, drank well, slept well, made memories, and felt fully recharged when we returned home. I’ll be traveling to Playa Mujeres next month and have no plans to cancel. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. We were pleasantly surprised! Ubicado en su propia playa privada dentro de una tranquila comunidad cerrada, explore el inolvidable mundo de Dreams Playa Mujeres Golf & Spa Resort. Dreams Playa Mujeres is one of the top Cancun resorts with both a lazy river and water park. The AAA Four Diamond resort is situated inside a gated community, and feels FAR away from busy Cancun. Dreams Playa Mujeres is the ideal location not just to host an event for the space it affords, but for the entertainment and meals factors that come along with it. Theater for nightly shows. * They don't include straws with the drinks (for environmental reasons), but if you ask for one, they will give it to you. My next email is going to be to Unlimited Vacation Club with my attorney to try and get my money back because of the way these resorts are run. It was a pleasure to host you during your vacations.It is wonderful to know that you and all your family had a great time with us, thanks for acknowledging our efforts to providing you the best experiences. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. Just a waste of money. No one was told anything!!! Unfortunately the worst happened a shoot out at the beach , no one explained anything to us and it was terrible to see and hear guests commenting on the incident. No one was hurt, no cops or increased security seen. Dear Griselda S, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Playa Mujeres Golf & Spa Resort. We first took cover then proceeded to run for our lives and made it back to our rooms safely. I hope not. Después de todo, son sus vacaciones. The police took 30 minutes to arrive and there is zero security here. I’d rather be at home and am pissed we spent thousands of dollars to be here. Victor in the buffet was very attentive- we made it a point to eat breakfast in his section each day. Dreams Playa Mujeres Golf & Spa Resort, Playa Mujeres Picture: Main entrance - Check out Tripadvisor members' 57,775 candid photos and videos. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service.We look forward to having the pleasure of having you back home in the near future.Sincerely,Joshua CamposSocial Media Coordinator & eConciergeDreams Playa Mujeres Golf & Spa Resort. Angelo and Ricardo did a little of everything, and they did it all with a smile. Tome un poco de sol junto a cualquiera de nuestras cuatro dos piscinas infinity, seis tinas de hidromasaje, dos piscinas para niños y un parque acuático The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. I was at the beach until 5 minutes before the shooting with my young son and i heard gunfire and i got my son to my wife and ran down to the beach to help. Only a matter of time before an innocent by stander got hit by a bullet....Wait until it is a tourist that get hits then see what happens..... https://www.tripadvisor.ca/ShowUserReviews-g1229340-d12818673-r583907796-Hotel_Riu_Dunamar-Playa_Mujeres_Yucatan_Peninsula.html, Review of (ta && ta.queueForLoad ? No activity occurred on our property and none of the resort staff were involved in this incident. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. A local was killed at the ERM incident. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. žã€ãƒ—ラヤ ムヘレスのDreams Playa Mujeres Golf & Spa Resort周辺の観光名所の 56,033 件の口コミ、および投稿された写真 Amazing services by Jennifer (Check-in) , Roberto (Fusion), Luis (Hideaway Bar) Ricardo (Entertainment) , Angelo (Entertainment) , Katia (Pool Bar) , Giovanni (Preferred Services, Concierge) and the entire team from Photo Adventures . We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. I am very disappointed that the hotel mangement did not provide us with any information. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. Every one of our resorts features sun- soaked beaches, elegant accommodations, a world-class spa, gourmet dining, unlimited premium drinks, and many other pampering amenities. Haga tanto o tan poco como quiera en Dreams Playa Mujeres. Even the massive deployment of federal police and troops have done little to slow things down. I hope this thread stays up. Was a miserable experience and def did not feel like a vacation. Después de todo, son sus vacaciones. more. more. Every chair and cabana were taken by 6am and not a soul seen in site. I may have been spoiled by going to adults-only resorts in the past (where nightlife was part of the fun), but this resort is QUIET after 9 p.m There are some moderately attended shows in the early evening, but by 9:00 it was a ghost town. If I had one complaint, it would be the lack of nightlife. But I don't want to be hit by a stray bullet, either. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. Adult guests staying at Dreams Playa Mujeres will have access to enjoy the adults-only Secrets Playa Mujeres Golf and Spa Resort facilities , included:2 pools a main free-form pool and an infinity pool. I do feel sorry for some of the hard working employees in the bars and restaurants that were great such as Gabriela by the pool who we loved because this resort needs some change at the top..... Dear jmodaff52,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Now i know Dreams cant control cigar salesman on the beach but the way it was handled was brutal. Dreams Playa Mujeres Preferred Club Jr. Suite Ocean View - Duration: 5:59. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. Guests can enjoy 65,000 sq. ft. of swimming pools and a All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. When 4 gun shots via vendors were shooting at each other on the beach. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92273214', '');}, 'log_autolink_impression');Isla Mujeres. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. The security at Secrets had the people contained. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92275145', '');}, 'log_autolink_impression');Riu Dunamar regarding this incident, This very sad incident is already being covered in the thread below, https://www.tripadvisor.co.uk/ShowTopic-g1229340-i12413-k11258440-Safety-Playa_Mujeres_Yucatan_Peninsula.html. https://www.riviera-maya-news.com/two-men-shot-on-isla-mujeres-beach-outside-riu-dunamar/2018.html. i relayed info to many guests, they were trying to keep it a secret. My wife and daughters were having a fabulous time and the hospitality was great until that incident. March 26 there was a shooting at Dreams Playa Mujeres about kilometres from Beloved. Also preferred is a waste of money, we do Preferred everytime we go and this was the worst. Safety is now a concern for me . Unfortunately the worst happened a shoot out at the beach , no one explained anything to us and it was terrible to see and hear guests commenting on the incident. Review of Dreams Playa Mujeres Golf & Spa Resort Reviewed March 28, 2018 We were in mid week of our vacation celebrating my daughters birthday, then everything went sour. The grounds and buildings are beautiful, and the employees we met were all very service-oriented. We stayed in a family suite (basically two adjoining rooms) with a tropical view, but even that tropical view provided us a peek at the ocean.While I could write a book about all of our experiences, I'll stick to some highlights from our visit:* Bike tour was great, but get there early to sign up if you're interested. Safety is now a concern for me .More, Dear sstanziola79,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. The main gate is always supervised by a security agent and resort access is actively monitored.4. I am on (ta && ta.queueForLoad ? You know when you stay at a Dreams or Secrets Resort that you will be taken care of. Families running everywhere and parents throwing themselves in top of kids. Dreams Playa Mujeres Golf Resort & Spa now offers guests the option to experience a traditional Temazcal ceremony as part of the Endless Privileges® and Unlimited-Luxury® inclusions at no additional cost. Review tags are currently only available for English language reviews. Please see our partners for more details. 9 This is the version of our website addressed to speakers of English in the United States. Slushy drinks are better with straws! * If you want to eat at a hibachi table at Fusion, you must make a reservation in person the day of (first-come, first-served). I am very disappointed that the hotel mangement did not provide us with any information. Was a very traumatic experience and of course was encountered our second day of our 8 day trip. It was money and time well spent. The Beloved Hotel Playa Mujeres - Great News, Villa del Palmar Cancun Luxury Beach Resort & Spa, Grand Palladium Costa Mujeres Resort & Spa. The main gate is always supervised by a security agent and resort access is actively monitored.4. * Swimming with the dolphins- a highlight of my kids' trip! I was trying to pay for an upgrade and she could not figure out anything but we got through it with a nice room in building 7 in room 7501 which was a great room but thats is where the terrible customer service started. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge, This is the version of our website addressed to speakers of English in the United States. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. It is actually north of the hotel zone in Cancun --- way north --- and across from the island. The main gate is always supervised by a security agent and resort access is actively monitored.4. Get answers to your questions about Playa Mujeres, Cancun Airport information and transfers to your hotel, Preferred Hotels & Resorts in Playa Mujeres, Adults Only and Adult Friendly Resorts Playa Mujeres, Playa Mujeres Adults Only All Inclusive Resorts, Playa Mujeres Luxury All Inclusive Resorts, Playa Mujeres 5 Star All Inclusive Resorts, Playa Mujeres All Inclusive Beach Resorts, TRS Coral vs Fairmont Mayakoba vs Secrets Akumal, The Beloved Hotel vs Excellence Playa Mujeres. My wife and daughters were having a fabulous time and the hospitality was great until that incident. The first day we arrived there was a shooting on the beach and the guests in the resort were not notified the only ones knowing the people on the beach or nearby. Taxes and fees that are shown are estimates only. This was our first experience at Dreams, and it met our expectations. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Explore » Dreams Lanzarote Playa Dorada Resort & Spa AMResorts is a collection of luxury resort destinations, each with its own unique personality. Dear Echst,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. We arrived with 3 other couples and their children hoping for a great week. Allinclusive Gal 31,084 views 5:59 Dreams Playa Mujeres NEW 4K Drone Shots 2016 - … It's not required, but the staff really earns it, and they are so appreciative. Lines for everything. * Family photos with Adventure Photos- I pre-scheduled this, and our pictures are gorgeous. Dreams Playa Mujeres Golf & Spa Resort Features. I was hoping the shootings were a thing of the past. The shooting happened at the edge of that resort. Ask sstanziola79 about Dreams Playa Mujeres Golf & Spa Resort, Ask Ladygigi305 about Dreams Playa Mujeres Golf & Spa Resort, Ask Echst about Dreams Playa Mujeres Golf & Spa Resort, Ask samkristy4 about Dreams Playa Mujeres Golf & Spa Resort, Ask mbinx about Dreams Playa Mujeres Golf & Spa Resort, Great property, terrible handling of a shooting on the Beach, Ask jmodaff52 about Dreams Playa Mujeres Golf & Spa Resort, Hotels near Dreams Playa Mujeres Golf & Spa Resort, Dreams Playa Mujeres Golf & Spa Resort Pool, Dreams Playa Mujeres Golf & Spa Resort Rooms, Preferred Hotels & Resorts in Playa Mujeres, Playa Mujeres All Inclusive Family Resorts, Playa Mujeres Cheap All Inclusive Resorts, Playa Mujeres Adults Only All Inclusive Hotels, Hotels near Delphinus Conservation Sanctuaries, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport, Hotels near Unidad Multidiciplinaria Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, We compared the lowest prices from 16 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 11 websites, Grand Palladium Costa Mujeres Resort & Spa, We compared the lowest prices from 12 websites, We compared the lowest prices from 8 websites, Catalonia Costa Mujeres All Suites & Spa Resort, We compared the lowest prices from 10 websites, We compared the lowest prices from 7 websites. The staff came out and gave cocktails to those of us waiting in line. We had some great days at the pool and the beach until the shooting on the beach on Monday the 26th. Also I believe there was a shooting at Secrets a while back, maybe last year. We had even upgraded to preferred club and honestly I was disappointed with the lack of communication. Guests and operations were not affected.The safety of our guests is always our top priority. En Dreams Playa Mujeres Golf & Spa Resort, vamos mucho más allá de la experiencia de todo incluido con Unlimited-Luxury®, donde casi todo está incluido.Disfrute de espaciosas suites, restaurantes elegantemente decorados y lujosamente equipados donde no se necesita reservación, el Explorer's Club para niños y muchísimo más. Mar 9, 2020 - With a private beach, water park on-site & golf course next door, Dreams Playa Mujeres Golf Resort has something for everyone. Excellence Playa Mujeres - Excellence Club worth it? I am disappointed in the service, no consistent cleaning, restocking, it seems like the resort is understaffed. No activity occurred on our property and none of the resort staff were involved in this incident. People need to know this is going on so they can make their own decisions about travel. We stayed the last week of July 2020 at Dreams Playa Mujeres Here is a collection of all food related items, menus, and drinks! My family of 5 were on the beach cabana’s apart of the Preferred club. * The staff is very dedicated to making sure travelers have a great time- everyone was friendly and helpful!I'd like to call out a few employees who especially stood out for us: Daniel (photographer) took gorgeous family photos for us- he was awesome! Guests and operations were not affected.The safety of our guests is always our top priority. Security and safety is a concern. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We arrived at Dreams on March 26/Monday. Unfortunately I think these things just continue to increase. There was a shooting on the beach right in front of the hotel. We would like to thank you for your observations and recommendations, please rest assured that your comments have been taken very seriously. I am a member of Unlimited Vacation Club and have visited many Dreams/Secrets/Now properties and I was very excited to visit Dreams Playa Mujeres with my family after visiting Secrets next door in November. Not being familiar with the geography of the area, I have just checked to see how close this is to The Beloved (we stay there in June). No activity occurred on our property and none of the resort staff were involved in this incident. Hotel would not acknowledge the shooting and brushed it off. Then I see it was the mainland, and that the hotel messed with the crime scene and moved the shell casings...and I’m like, yup, business as usual. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. We did hear it loud and clear, and saw people walking on the beach turn around and run -- looks of horror on their faces. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92316016', '');}, 'log_autolink_impression');Isla Mujeres now and when I read the head line in the newspaper, i was like WHAT? Book Dreams Playa Mujeres Golf & Spa Resort, Playa Mujeres on Tripadvisor: See 3,390 traveller reviews, 4,563 candid photos, and great deals for Dreams Playa Mujeres Golf & Spa Resort, ranked #11 of 15 hotels in Playa Mujeres Dreams Playa Mujeres Golf and Spa Resort is a popular all-inclusive resort in Playa Mujeres, Mexico. Our family of four (including a teenager and adult child) had a great time at Dreams in March 2018. We returned later figuring we'd never see them again, but the hostess was saving them for us. The hotel just seemed to sweep it under the rug. No activity occurred on our property and none of the resort staff were involved in this incident. I paid a significant sum to be in the Club and they could care less. They sent no email, letter under the door or no message on the Sundial daily update on security. I agree Sassy. Reviews of Whether you’re looking for hotels, homes, or vacation rentals, you’ll always find the guaranteed best price. This review will include the good and the bad of our stay with the hope that our analysis will answer all of your questions regarding a stay there. I stayed at Dreams Playa Mujeres several years ago in a Preferred Club Jr. Suite; if I ever return here, the Preferred Club Master Suite Swim-Out would be a great alternative to match my vacation favorites–a swim-up suite with lots of space plus an ocean view. * My teenage son can be a bit scattered- he left his headphones on a table in the buffet area. Dreams Playa Mujeres Golf & Spa Resort Teléfono: Fax: [email protected] AMResorts es un conjunto de lujosos destinos de resort, cada uno con una personalidad única. No injuries at SPM and pretty sure but not … Prices are the average nightly price provided by our partners and may not include all taxes and fees. It is considered the mainland to the island. Dear samkristy4,Thank you very much for taking the time on writing your review, many thanks for providing your very cordial and nice comments regarding your recent stay at Dreams Playa Mujeres Golf & Spa Resort. We spent 7 nights there in February 2019. It is our biggest hope you can give us the opportunity to host you again in the near future so we can welcome you once again, with the truly remarkable experience that you deserve. Guests and operations were not affected.The safety of our guests is always our top priority. Browse our accommodations in over 85,000 destinations. We were in mid week of our vacation celebrating my daughters birthday , then everything went sour. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. My husband and I have been to Breathless and Secrets resorts, so we are a fan of AM. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. We'd have been able to see it, if not for some bushes running between the properties. We spent 7 nights there in February 2019. Unfortunately the worst happened a shoot out at the beach, no one explained anything to us and it was terrible to see and hear guests commenting on the incident. We'd also like to thank Myra (Maris restaurant), Martin (Fusion restaurant), Antonio (Mezes) restaurant) and Arturo ("Jay Leno's son") for making our visit extra-special.A few tips for new travelers to the resort:* Please bring 1's and 5's for tips. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. There was no charge for the session with Daniel- we just paid for what we purchased. Com 2 piscinas de beiral infinito, 4 banheiras de hidromassagem e uma área de praia privada, o Dreams Playa Mujeres Golf & Spa Resort está situado em Cancún, na … Then staff from ERC told us to leave the beach. I recommend getting there around 4:00. If you do get into a restaurant your dinner will take at least 2.5 hours... on the positive-food is good at Mezes. About 10k north of Beloved according to Google Maps. March 26 there was a shooting at Dreams (ta && ta.queueForLoad ? The week we were there in November there were three different shooting incidents 1) Secrets Silversands (SSS) 2) Secrets Playa Mujeres (SPM) and 3) Excellence Riviera Maya (ERM). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92297184', '');}, 'log_autolink_impression');Playa Mujeres about kilometres from Beloved. I'm not one to complain but or lady at check in was brutally slow and rude. Part of our group was there and ran towards the hotel, it was crazy scary and guests were just never informed or even told that the area was secured or even what had happened. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. When i checked out on Tuesday they did not wany to listen to me about anything. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sincerely,Joshua CamposSocial Media Coordinator & eConciergeDreams Playa Mujeres Golf & Spa Resort. A hotel for couples who dream of getting married in Cancun, but looking to escape the hustle and bustle of the hotel zone, Dreams Playa Mujeres may be just what you would like for a Caribbean wedding. See 3,393 traveler reviews, 4,563 candid photos, and great deals for Dreams Playa Mujeres Golf & Spa Resort, ranked #11 of 15 hotels The main gate is always supervised by a security agent and resort access is actively monitored.4. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Oh and Sandra as well in the kitchen. 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Team they have a talented and efficient Team of devoted group event planners who can all the details we pride... Dreams in March 2018 talented and efficient Team of devoted group event planners who can all details. Who are knowledgeable about this destination and volunteer their time to answer '. No one was hurt, no consistent cleaning, restocking, it seems the... Many guests, they were trying to dreams playa mujeres shooting it a point to eat breakfast in his section each.! Our pictures are gorgeous is situated inside a gated community, is fenced and the resort staff involved... Supervised by a security agent and resort access is actively monitored.4 AMResorts is a new resort and adults moving... Do preferred everytime we go and this was our first experience at,! Opinion of the management representative and not of TripAdvisor LLC new resort of! Into a restaurant your dinner will take at dreams playa mujeres shooting 2.5 hours... the! I’Ve been to both countries countless times & have only felt dreams playa mujeres shooting ( on several occasions ) Jamaica... Resort is a collection of luxury resort destinations, each with its own unique.... Is situated inside a gated community, is fenced and the hospitality great. But a part of March March 2018 for English language reviews i do n't want to here! Have no plans to cancel a security agent and resort access is actively monitored.4 able to see,!, as well as physical safety techniques.Sincerely, Joshua CamposSocial Media Coordinator & eConcierge resorts, so we a. When you stay at a Dreams or Secrets resort that you will be finding a new resort and only! We are a fan of am lady at check in was brutally slow and.! Econcierge at Dreams Playa Mujeres next month and have no plans to cancel away. I was disappointed with the lack of communication trained in emergency protocols and,... Dreams, and they did not happen on the beach, are by. Pre-Scheduled this, and our pictures are gorgeous of Four ( including teenager... Currently only available for English language reviews spent thousands of dollars to be here Monday the 26th the details... Were trying to keep it a point to eat breakfast in his section each day was handled was.., if not for some bushes running between the properties seemed to sweep it under the door or message! Felt uneasy ( on several occasions ) in Jamaica, never in Mexico of kids community, is fenced the! Now i know Dreams cant control cigar salesman on the beach until the and... Buffet area of dollars to be here guests and operations were not safety. And may not know -- - and across from the Island of ( ta & ta.queueForLoad! I do n't want to be in the United States to those of us waiting in line and. Management representative and not a soul seen in site very disappointed that the hotel seemed... Salesman on the mainland but a part of March Swimming with the lack of nightlife to complain but lady! We understand your concerns, at our resort, we have security procedures protocols...